Privacy Policy

Last Updated: April 12, 2026

Jondoe (“Jondoe,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the Jondoe mobile application, website, and related services (collectively, the “Service”).

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to information we collect through:

  • the Jondoe mobile application;

  • our website;

  • emails, messages, and other communications with us; and

  • other services that link to or reference this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide to Us

Information you provide directly, including:

  • your name;

  • email address;

  • phone number;

  • account login or profile information;

  • preferences you choose to share with us;

  • messages, inquiries, feedback, or support requests you send to us; and

  • information you provide if you contact us as a business, partner, or collaborator.

B. Location Information

If you allow location permissions on your device, we may collect location information to help show activities, businesses, offers, and recommendations near you. Depending on your device settings and permissions, this may include approximate or precise location information.

C. Device and Usage Information

We may automatically collect certain technical and usage information, such as:

  • device type and model;

  • operating system and version;

  • app version;

  • IP address;

  • device identifiers;

  • language and time zone settings;

  • app activity and interactions;

  • referral source;

  • crash reports, diagnostics, and performance data; and

  • log data related to access and use of the Service.

D. Notification and Communication Information

If you enable push notifications, we may collect information needed to send them, such as a push token or similar device messaging identifier. We may also maintain records of communications you send to us.

3. How We Use Your Information

We may use personal information to:

  • provide, operate, maintain, and improve the Service;

  • personalize recommendations, listings, and experiences based on your location and activity;

  • create and manage your account;

  • communicate with you about your account, the Service, and support requests;

  • send updates, product notices, promotions, and marketing communications, subject to your choices;

  • troubleshoot issues, monitor performance, and protect the security and integrity of the Service;

  • detect, prevent, and investigate fraud, abuse, unauthorized access, or violations of our Terms;

  • comply with legal obligations and enforce our agreements; and

  • develop new features, functionality, partnerships, and business operations.

4. How We Share Information

We do not sell your personal information.

We may share personal information in the following circumstances:

A. Service Providers

We may share information with vendors and service providers that help us operate the Service, such as providers of:

  • cloud hosting and infrastructure;

  • analytics and diagnostics;

  • push notifications and communications;

  • customer support tools;

  • security and fraud-prevention tools; and

  • other technology services that support the Service.

These providers may process information on our behalf and only as needed to perform services for us.

B. Business Partners and Third Parties

Jondoe may feature third-party businesses, venues, restaurants, events, and other partners. We may share limited information with such parties only when reasonably necessary to provide a feature, offer, promotion, or interaction you request, or when you choose to engage with a third-party link, offer, or service.

C. Legal and Safety Reasons

We may disclose information if we believe in good faith that doing so is necessary to:

  • comply with applicable law, legal process, or government requests;

  • protect our rights, property, systems, or users;

  • investigate suspected fraud, abuse, or security issues; or

  • prevent harm to individuals or the public.

D. Business Transfers

If Jondoe is involved in a merger, acquisition, financing, asset sale, reorganization, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

E. With Your Direction or Consent

We may share information when you direct us to do so or otherwise consent.

5. Cookies, Analytics, and Similar Technologies

Our website and app may use cookies, SDKs, pixels, local storage, and similar technologies to:

  • keep the Service functioning properly;

  • understand app and website usage;

  • improve performance and user experience;

  • measure the effectiveness of communications or promotions; and

  • maintain security and detect errors.

Where required by law, we will provide appropriate choices regarding these technologies.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide and improve the Service;

  • maintain your account;

  • comply with legal obligations;

  • resolve disputes;

  • enforce our agreements; and

  • protect the security and integrity of the Service.

The exact retention period may vary depending on the type of information and the reason it was collected.

7. Your Choices and Controls

You may have the following choices regarding your information:

A. Location Permissions

You can enable or disable location access through your device settings. If you disable location access, some location-based features may not work as intended.

B. Push Notifications

You can turn off push notifications at any time through your device settings.

C. Marketing Communications

You may opt out of promotional emails by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing communications, we may still send service-related or account-related messages.

D. Account Information

If you have an account, you may request that we update, correct, or delete certain account information by contacting us.

E. Account Deletion / Data Deletion

You may request account deletion or deletion of personal information by contacting us at the email address below. We may keep certain information where required or permitted by law.

8. California Privacy Rights

If you are a California resident, and to the extent applicable under California law, you may have the right to request:

  • the categories of personal information we collected about you;

  • the categories of sources from which the information was collected;

  • the business or commercial purposes for collecting, using, or disclosing the information;

  • the categories of third parties to whom we disclosed personal information;

  • access to specific pieces of personal information we collected about you;

  • deletion of personal information we collected from you, subject to exceptions;

  • correction of inaccurate personal information;

  • information about whether we sell or share personal information; and

  • limitation of the use and disclosure of sensitive personal information, where applicable.

You may also have the right not to be discriminated against for exercising applicable privacy rights.

To submit a privacy request, contact us at team@heyjondoe.com.

We may need to verify your identity before processing certain requests. We will respond in accordance with applicable law.

9. Do Not Track and Third-Party Tracking

Some web browsers offer a “Do Not Track” (“DNT”) setting. At this time, our website may not respond to DNT browser signals in a uniform way because there is not yet a consistent industry standard for doing so.

We may allow certain service providers, such as analytics or infrastructure providers, to collect device and usage information through the Service for purposes related to operating, securing, measuring, and improving Jondoe. We do not state that other parties are permitted to collect personal information through Jondoe for their own cross-site behavioral advertising purposes unless we specifically disclose that practice.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Jondoe is not intended for individuals under 18 years old.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without legally valid authorization where required, we will take steps to delete that information.

If we learn that a user is under 18 in violation of our Terms, we may suspend or terminate the account.

If you believe a child has provided us with personal information, please contact us at team@heyjondoe.com.

12. Third-Party Links and Services

The Service may contain links to third-party websites, apps, offers, or services. We are not responsible for the privacy, security, or data practices of third parties. We encourage you to review their privacy policies before interacting with them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. If we make material changes, we may also provide notice through the app, by email, or by other reasonable means.

Your continued use of the Service after an updated Privacy Policy becomes effective means you acknowledge the updated policy.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:

Jondoe
Email: team@heyjondoe.com
Website: heyjondoe.com